Support

We usually reply within 2 business days. Email trandinhthang99.hy@gmail.com and include your phone model, Android version and a short description of the problem.

Voice guidance is silent

• Turn on Voice guidance in Me → Workout and raise media volume.
• Your phone needs a text-to-speech voice for your language: Android Settings → System → Languages → Text-to-speech output.

Reminders do not appear

• Allow notifications for Tickly in Android Settings → Apps → Tickly → Notifications.
• Some phones stop background work to save battery. Set battery use for Tickly to Unrestricted.

Premium, restore and cancel

• Restore: open Premium and tap Restore (use the same Google account).
• Cancel: Google Play manages subscriptions. Open Play Store → Profile → Payments & subscriptions → Subscriptions → Tickly.

Delete my data

Everything is stored on your phone. Use Me → Delete all my data, or uninstall the app.